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Privacy Policy

Effective Date: April 17, 2026

ChatGPT Image ("ChatGPT Image," "we," "our," or "us") operates chatgptimage.co and related AI image generation services. This Privacy Policy explains what information we collect, how we use it, how we share it, and what choices you have.

ChatGPT Image is a third-party creative tool and is not affiliated with OpenAI or ChatGPT.

1. Information We Collect

We collect information in the following ways.

Information You Provide

We may collect information that you provide directly, including:

  • account information, such as your email address, login details, and authentication information;
  • prompts, uploaded files, reference images, settings, generation parameters, and generated outputs;
  • payment, billing, credit purchase, order, and refund-related information;
  • messages, requests, and attachments you send to customer support;
  • feedback, reviews, survey responses, or other content you choose to submit.

Information Generated Through Use of the Service

When you use ChatGPT Image, we may process or store information related to your activity, including:

  • prompt history and generation history;
  • image generation results and download activity;
  • credit balance, credit usage, and transaction history;
  • safety, moderation, abuse-prevention, and fraud-prevention signals;
  • error logs and performance data.

Information Collected Automatically

We may automatically collect technical and usage information, including:

  • IP address;
  • browser type and version;
  • device type, operating system, and language settings;
  • referring pages, pages viewed, clicks, session activity, and feature usage;
  • cookies, local storage, analytics identifiers, and similar technologies;
  • approximate location derived from IP address.

We may use analytics, measurement, security, and performance tools provided by third parties.

2. Cookies and Similar Technologies

We use cookies and similar technologies to operate the website, keep users signed in, remember preferences, measure performance, understand usage, detect abuse, and improve the service.

These technologies may include:

  • essential cookies required for login, security, payments, and core site functionality;
  • analytics cookies or similar identifiers that help us understand how users interact with the site;
  • preference cookies that remember settings or interface choices;
  • security and fraud-prevention technologies.

You can manage cookies through your browser settings. Some features may not work properly if essential cookies are blocked.

3. How We Use Information

We use information to:

  • provide, operate, maintain, and improve ChatGPT Image;
  • create, process, display, store, and deliver generated images;
  • process credit purchases, payments, refunds, and order records;
  • manage accounts, authentication, login sessions, and user settings;
  • provide support and respond to user requests;
  • detect, prevent, and investigate fraud, abuse, spam, security incidents, and policy violations;
  • analyze usage, improve performance, fix bugs, and develop new features;
  • enforce our terms, protect our rights, and comply with legal obligations;
  • send service-related notices, such as account, payment, policy, or security updates.

Where required by law, we rely on appropriate legal bases, such as providing the service you request, our legitimate interests, legal compliance, consent, or other lawful bases.

4. AI Prompts, Uploaded Files, and Generated Outputs

ChatGPT Image is an AI image generation service. To provide the service, we may process the prompts, files, reference images, and settings you submit, as well as the outputs generated from them.

You should not upload or submit content that includes sensitive personal information unless it is necessary for your intended use. You are responsible for ensuring that your prompts, uploads, and generated outputs comply with applicable laws, third-party rights, and our terms.

We may review prompts, uploads, and outputs automatically or manually for safety, abuse prevention, troubleshooting, legal compliance, and service improvement.

5. Payments and Credits

If you purchase credits or paid services, payment information may be processed by third-party payment providers. We do not need to store full payment card numbers on our own servers when payment processing is handled by a third-party payment processor.

We may store transaction records, order history, credit balances, invoice references, refund records, and related account information as needed to operate the service, resolve disputes, prevent fraud, and comply with financial or legal obligations.

6. How We Share Information

We may share information with:

  • service providers that help us operate hosting, databases, storage, authentication, analytics, payments, email, customer support, security, and AI generation;
  • AI infrastructure or model providers that process prompts, uploaded files, reference images, or generation requests on our behalf;
  • payment processors and fraud-prevention providers for billing, checkout, refunds, and risk review;
  • professional advisors, such as lawyers, accountants, auditors, or insurers;
  • authorities, regulators, courts, or other parties when required by law or necessary to protect rights, safety, security, or prevent fraud;
  • another business in connection with a merger, acquisition, financing, restructuring, bankruptcy, or sale of assets.

We do not sell your personal information in the ordinary meaning of selling it for money. If applicable privacy laws define certain analytics, advertising, or measurement activities as “sale” or “sharing,” you may have rights to opt out as described below.

7. Third-Party Services

Our service may use third-party tools and infrastructure, such as hosting providers, analytics tools, authentication providers, payment processors, email services, security tools, and AI generation providers.

These third parties may process information according to their own privacy policies and our agreements with them. We encourage you to review the privacy policies of any third-party services that you interact with directly.

8. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain user accounts, process payments, deliver credits, store generated outputs, provide support, prevent abuse, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of information. For example:

  • account information may be retained while your account is active;
  • payment and order records may be retained for tax, accounting, fraud-prevention, and legal purposes;
  • prompts, uploads, and generated outputs may be retained to provide history, downloads, support, abuse prevention, and product functionality;
  • logs and security records may be retained for a limited period unless needed for investigation or legal reasons.

You may request deletion of your personal information as described in the “Your Rights and Choices” section.

9. Your Rights and Choices

Depending on where you live, you may have rights to:

  • access the personal information we hold about you;
  • request correction of inaccurate information;
  • request deletion of your personal information;
  • request a copy of your information;
  • object to or restrict certain processing;
  • withdraw consent where processing is based on consent;
  • opt out of certain analytics, advertising, sale, or sharing activities where applicable;
  • appeal a decision if we deny a privacy request, where required by law.

To exercise these rights, contact us at support@chatgptimage.co.

We may need to verify your identity before fulfilling a request. Some requests may be limited by legal obligations, fraud-prevention needs, security requirements, billing records, dispute resolution, or service functionality.

10. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended, including the right to know, access, correct, delete, and opt out of certain sale or sharing of personal information, subject to legal exceptions.

The categories of personal information we may collect include:

  • identifiers, such as email address, account identifiers, IP address, and online identifiers;
  • commercial information, such as purchases, credit usage, and transaction records;
  • internet or network activity, such as site usage, logs, cookies, and analytics events;
  • user-generated content, such as prompts, uploads, and generated outputs;
  • approximate location information derived from IP address;
  • inferences related to usage, preferences, or service interaction.

We use and disclose these categories for the purposes described in this Privacy Policy, including service operation, payment processing, analytics, security, support, fraud prevention, and legal compliance.

We do not knowingly sell personal information for money. Where applicable law treats certain analytics or advertising activities as “sharing,” you may contact us to exercise applicable opt-out rights.

11. International Users

ChatGPT Image may be operated from, and your information may be processed in, countries other than where you live. These countries may have different data protection laws than your country.

Where required, we use appropriate safeguards for international transfers of personal information.

12. Children's Privacy

ChatGPT Image is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, contact us at support@chatgptimage.co, and we will take appropriate steps to delete the information.

13. Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your account credentials secure and for notifying us if you believe your account has been compromised.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice by updating the effective date, posting a notice on the site, or using other reasonable methods.

Your continued use of ChatGPT Image after an update means the revised Privacy Policy applies to your use of the service.

15. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, contact us at:

support@chatgptimage.co